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Our Policies

Our Privacy Policy

J & D Pet Products is committed to keeping your personal details safe and free from spam or fraud.

The information that we collect from you is purely for processing your order and enabling us to deliver you items safely to you.

 All payment details are collected by PayPal and are held on their secure servers for complete customer peace of mind.

Under no circumstances will we sell or pass on your details to any other 3rd party other than the delivery company (if they require either a contact tel.number or email address. If you have any queries about our Privacy policy please contact us via our contact us page

Our Returns Policy

Satisfaction, we specialise in Customer Care and look after ALL our customers.

28 Day Money-Back Guarantee ... If you're not completely satisfied with your purchase, you can return it to us within 28 days of original despatch date. Providing your purchased item(s) are in their original "un-opened condition", we will refund to you the full purchase price.

Our website is tested through out each day by Mcafee Security software. This makes sure that we are, among other things, hacker safe, and only shows the logo on our site, if we are secure on that day.

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