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Delivery Information

We aim to give our customers the complete customer service package and that means making sure your goods get to you in a timely manner!

Deliveries usually take 2-5 working days from the day AFTER you placed your order (that does not include weekends),  AND YOUR FUNDS HAVE CLEARED.

Our standard delivery charge AT THE MOMENT is £3.50 per order.  (Except with Dog Cages where the charge is stated next to the item) When we send items via Royal Mail, it will like with couriers also require a signature.

Please allow adequate time for your order to arrive, where possible, we will contact you, and advice of a tracking number for courier services. (Although with Royal mail always advice us to allow upto 21 days for delivery, this is quite rare)

**There are occasions when delivery may take longer for some items that are direct from supplier, where due to the size of the selection that we offer it can (whilst unusual) sometimes take up to 14 days for delivery

 If after 14 days you have not received your order, please drop us an email and we will provide a due date.

*You can check the status of your order at any time by logging into your account.

Thank you for shopping with J&D Pet Products UK! Quality Pet Products at Quality prices!

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